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Privacy Notice

Privacy Notice

Travel Blue Limited operates the, and websites. We are committed to protecting and respecting your privacy and this policy explains how we use the personal information we collect about you when you use one of our sites.

What information we collect

The information we collect about you depends on how you use this site. It may include:

Lost and Found information. This will include information you provide when using our Lost and Found service, such as your name, contact details and information about the particular item lost or found. If you are only reporting a found item, you will not need to provide your name and full postal address, but may choose to do so, so that we can send you the gift offered by us in return for reporting an item as found.

Information you volunteer. If you choose to contact us via the details we have provided on the site, we will collect any information you include in that correspondence. Likewise, if you decide to fill in a customer survey or participate in any competitions on the site, we will collect the information you provide in doing so.

Site usage information. We may collect information about how users browse and interact with our site, to improve its design and personalize the content for you. We may do this through the use of cookies and web beacons.


Cookies are small text files sent by a website and stored on the hard drive of your computer. They are used to collect standard internet log and visitor behaviour information. Web beacons (also known as “clear gifs”) are single pixel image files that are also used for the same purpose. You can find out more detail about these at If you don’t want to receive cookies, you can change your browser settings to reject them, and the above site explains how they can be removed from your computer. However, if you do not accept cookies, certain parts of the site may not be accessible to you.

What we do with your information

We process your personal information for the following purposes:

  • If you make use of our Lost and Found service, either to register an item or report a found item, then we will process your information in connection with providing that service. [This will include, for example, providing the contact details of a person who registers an item as found, to the person who has registered that item.]
  • Providing you with information about products or services we offer, where you have consented to being contacted for such purposes.
  • Site Usage Information is used to help us to improve the site and to deliver a better and more personalised service to you. It is generally used to generate statistics and reports about how the site is being used, so that we can better understand how users arrive at our site, what features and page layouts are most popular so that we can improve the site and customise it to your preferences.

Transfer of information

If you register with our lost and found service, some of your personal information may be transferred to a destination outside the European Economic Area (“EEA”). For example, if an item you register as lost is found in another country, we will transfer your contact details to that country. This may involve transferring your information to a country with less legal protection of personal information than the country where you reside. By signing up for the Lost and Found service, you agree to your information being transferred in this fashion.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to the site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


We may disclose your personal information to third parties for their use in the following circumstances:

  • if there is a corporate event, such as merger or acquisition, where your personal information may be disclosed to the prospective seller or buyer;
  • where we are required by applicable law to disclose such information;
  • in order to enforce or apply our Terms of Use or other agreements; or to protect the rights, property, or safety of Cometform Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of crime prevention and fraud protection.


You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your information) if we intend to use it for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by ticking or unticking certain boxes on the forms we use to collect your information. You can also exercise the right at any time by contacting us at [].

You have the right to request a copy of the information we hold about you. If you would like to obtain a copy of some or all of your personal information, please email us at []. There may be a small charge for this access.

The site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.


We may change the way we handle personal information in the future. If we do so, we will post a revised privacy policy on the site.


To exercise your rights of access to your personal information, or if you have any other questions regarding how we handle your personal information, please contact us at [].

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